Whistleblowing System

PT SMI has been adopting Guidelines of a Whistleblowing System (WBS) since 2014. PT SMI has developed a web-based application that lets people report violations to ensure that the application of good corporate governance (GCG) principles remains effective.

Whistleblowing System (WBS) purpose: 

  1. With the Whistleblowing System, employees and other stakeholders will be encouraged to report any violations or deviations from code of ethics to the Company's internal authorities. This will help ensure that the Company complies with regulations, standard operating procedures, management policies, and other matters. The system will help protect the Company from being harmed or jeopardized in any way.

  2. Minimize the likelihood that violations stay undetected and unreported.

  3. Increase the Company's employees and other Stakeholders' confidence by providing protections from reprisals and unfair treatment to those who blow the whistle on an infringement.

  4. Supports the establishment of a culture of transparency, accountability, and integrity to improve good corporate governance, internal control, and employee performance.


Whistleblowing System

Report Mechanism

Whistleblowing System Technical Instructions


To report a violation, whistleblowers can use:


(62-21) 8082 5233 (62-21) 8082 5222

Or by mail to:

PT Sarana Multi Infrastruktur (Persero)
Sahid Sudirman Center, 47th-48th Floor
Jl. Jenderal Sudirman No. 86
Jakarta 10220, Indonesia


Addressed to:

President Director or Head of Internal Audit (in the case the reported employee is other than a Director or Audit Committee member) or Chairman of the Board of Commissioners (in the case the reported employee is a Director or Audit Committee member).

Whistle-blowers can use the Whistleblowing System (WBS) to report violations of the Company's Code of Ethics, Code of Conduct Guidelines, and Code of Good Corporate Governance.

For more complete explanation regarding the implementation of the Whistleblowing System (WBS), see the following document.